When your schedule is full and details start to stack up, our concierge support gives you a single point of coordination. From appointments and reservations to logistics and on-the-ground assistance, we help you stay organized, informed, and on time—so your day feels calm and manageable.

Whether you're visiting Cleveland for medical care, business, or family travel, our team provides practical, reliable support tailored to your needs.

Medical travelers who need help managing a full day of appointments

Families visiting Cleveland Clinic or University Hospitals

Executives and business travelers with tight schedules

International visitors who prefer structured, dependable support

Elderly travelers or anyone needing hands-on assistance

1. Share your schedule – appointments, arrival time, special needs, preferred vehicle.

2. We build a simple plan – route, timing, parking approach, and any necessary reservations.

3. Day-of coordination – your chauffeur stays connected, adjusts timing, and provides guidance.

4. Follow-up support – next-day appointments, pharmacy needs, or additional transportation.

This service is designed to reduce stress and keep your day running smoothly, even when things change.

Concierge Support includes assistance with reservations, appointment scheduling, itinerary planning, and day-of coordination. Because these tasks require staff time before the service date, 1–2 hour of planning and coordination time may be added to your booking, depending on itinerary complexity.

Planning time is billed at your selected hourly rate:

Sedan: $80/hr
Suburban: $110/hr
All planning time is confirmed with you in advance.